Privacy Policy

Privacy Disclosure Statement & E-mail Communication Consent

Overview

This Privacy Disclosure Statement & E-mail Communication Consent is relevant to:

We collect information about you for the purposes you agree to in this Privacy Disclosure Statement and E-mail Communication Consent. When you sign below, you agree we can, consistent with Australia's privacy and credit reporting laws, collect, use, and exchange credit and personal information about you for those purposes.

Privacy Disclosure Statement

We are collecting credit and personal information (information) about you, as applicable:

• To source for you, or a company of which you are a director:
  • Consumer credit for personal, household, domestic or residential investment purposes
  • Commercial credit for business purposes
  • Other services stated in this Privacy Disclosure Statement and E-mail Communication Consent
• To support a guarantor application you will provide

As your broker, we require the information we collect from you to assess your credit or guarantor application, or the credit application of a company of which you are a director, source a suitable credit provider and any required insurances, and to manage the application process, where required. If you do not provide the information sought, we may be unable to process your application, or the company's application, or we may be limited in the other services we can offer you or the company.

Your Information — Collection and Credit Reporting Body (CRB) Disclosures

When we collect information from you in the credit application process, we use that information in a number of ways to assess your credit application and to source a suitable credit provider or lessor and/or insurance provider.

We may:

• Disclose your identification information to a CRB and in some cases obtain a credit report
• Use any information the CRB provides in that report to assist us to preliminarily assess your consumer credit or guarantor application
• Disclose your personal information to an insurer or insurers to source any insurances you wish to obtain
• Disclose your credit information to a credit provider or credit providers to apply for finance on your behalf
• Disclose your personal information to an aggregator to enable submission of your credit application to the credit provider

Credit Providers

As part of providing our services to you, we may undertake tasks for a credit provider which is reasonably necessary to manage the application process. When doing so, we are acting as agent for the credit provider, with the same privacy law requirements applying to both of us.

We may submit your application to one or more credit providers. A credit provider, to whom we submit an application, may disclose information about you to, and collect information about you from, one or more CRBs.

Your Rights

You have the right to ask:

• Us to provide you with all the information we hold about you
• Us to correct the information we hold if it is incorrect
• Us for copies of our privacy policy and this document, in a form that suits you (e.g., hardcopy or email)
• The CRB not to use your information for direct marketing assessment purposes, including pre-screening
• The CRB to provide you with a copy of the information it holds about you

Electronic Communication Consent

By using our services, you acknowledge that:

• Paper documents may no longer be given
• You authorise us to provide you with documents by electronic communication
• You agree to regularly check your e-mail address for documents we may have sent you
• Consent to the provision of documents by electronic communication may be withdrawn at any time

Website Forms, Consent & Marketing

When you submit a form on this website (such as the Contact or Quote forms), we collect the information you provide — typically your name, email, phone number, service type and message — to respond to your enquiry. This collection is notified beside each form under Australian Privacy Principle 5 (APP 5).

Each form uses two separate consents:

• Required acknowledgement — you must acknowledge that we will collect and use your information to respond to your enquiry, as set out in this policy. This is required to submit the form.
• Optional marketing opt-in — a separate, unticked checkbox. We will only send you marketing communications if you opt in. You can opt out at any time.

We record the consent wording, version, type, status, timestamp and source for each submission. Marketing consent can be withdrawn at any time by contacting us — we will record the withdrawal and the date it occurred.

We do not send your personal form data to analytics providers. Access to submitted leads is restricted to authorised staff only. Submitting a form does not guarantee a response within a specific timeframe, approval, or a quote — any outcome is subject to lender or insurer assessment.

To protect against spam, our forms use a hidden honeypot field and server-side rate limiting. To protect your data, submissions are validated and sanitised server-side before storage.

Extended Effectiveness for Commercial Credit

Your agreement and consent to the disclosures and consents in this document will be effective for a period of 12 months, but only in relation to commercial credit. The extended effectiveness does not apply in relation to consumer credit.

South Australia

For specific finance transactions we may arrange for you, we will tell you details of the amounts we receive or pay or are likely to receive or pay, or if not known at the time, how these amounts are calculated and/or reasonable estimate of the amounts, as well as who pays and receives these amounts.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Last Updated: 11 August 2026